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Success Story

Emergency Response Biohazard Cleanup in Red Deer

Type of Venue:

Residential

Type of Loss:

Biohazard Remediation

Project Description:

PuroClean's Red Deer Crew was called to assist a grieving family remediate the biohazard cleanup following a suicide in a residential garage space. Clean up involved the garage and it's contents, as well as a boat and motorcycles, which were directly affected. The Red Deer crew took special care of the property and contents, restoring them to pre-loss conditions, and ensuring the family peace of mind, not having to think about the logistics of clean up, which allowed them to move forward with the grieving process. PuroClean technicians worked diligently with respect, compassion and concern for the grieving relatives.

PuroClean Intervention

The Red Deer PuroClean franchise location received an emergency call from a distraught client whose best friend, sadly, took his own life in his garage, following a long battle with depression.  On behalf of the family, the caller requested our biohazard cleanup services. The task was complicated, as the garage contained a boat and motorcycles, as well as other typical contents, and was also on a tight schedule, as the man’s family was arriving shortly.

Our certified technicians got to the site quickly and thoroughly treated the garage and processed the contents.  The crew returned the following day to ensure no detail was missed, and they prepared the space so that the caller felt comfortable letting the family enter the premises.

This type of job is obviously challenging in many ways but PuroClean prides itself on our technicians’ ability to really be there for those left to cope with such a traumatic and delicate situation.  We listen to how they feel.  We learn about the departed through the memories and stories of loved ones.  We offer emotional support, even a shoulder to cry on when needed. Most importantly for us, we provide comfort in knowing that the affected premises and personal effects will be taken care of in a professional, responsible and respectful way. We take care of the worry of how to handle biohazard cleanup, so clients can move forward with other personal concerns.

Frequently, insurance may cover some or all of the cost of property restoration. Our experienced specialists can advise clients how to begin the claims process and help them get answers they need during a most difficult and overwhelming time. Throughout the operation our clients remain our number one priority, and we handle all calls with discretion, care and concern.

This type of job is obviously challenging in many ways but PuroClean prides itself on our technicians’ ability to really be there for those left to cope with such a traumatic and delicate situation.  We listen to how they feel.  We learn about the departed through the memories and stories of loved ones.  We offer emotional support, even a shoulder to cry on when needed. Most importantly for us, we provide comfort in knowing that the affected premises and personal effects will be taken care of in a professional, responsible and respectful way. We take care of the worry of how to handle biohazard cleanup, so clients can move forward with other personal concerns.

PuroClean provides immediate help locally, 24/7