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FAQ

How do you remove musty odour from carpet?

The smell indicates that the carpet was not properly remediated, cleaned or dried. The best resolution of the situation is

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Is professional cleanup necessary if the fire was minor?

Every fire in a structure, today, is going to involved the combustion of many synthetic materials (plastics, vinyls, nylon, etc).

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What does a policy limit mean?

The policy limit is the amount specified in the policy that equals the greatest sum that will be paid for

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Can I clean up mould myself?

Many publications that deal with mould remediation suggest that the homeowner can deal with small amounts of mould (usually defined

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Do you fix water damaged wood floors?

Yes - including subfloors, reconstruction and refinishing. The repairs needed depend on many factors.

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