PuroClean is the property emergency company of choice for insurance professionals, claims adjusters and insurance brokers across the nation. We provide our full offering of services 24 hours a day, 7 days a week, taking care of numerous property owners each day. PuroClean, an IICRC certified property damage company, is happy to offer all insurance professionals a North American Network of over 230 locations, each backed by our quality assurance and training organization. We provide a personalized approach to property damage emergencies that will save all involved parties time and money.

PuroClean's Paramedics of Property Damage are highly trained experts in emergency property restoration. These experts are one of the reasons why PuroClean is a top property restoration provider for insurance companies. PuroClean is devoted to providing excellent service that is delivered with respect and reverence for the home and business owners who are experiencing these emotional situations.

PuroClean’s Paramedics of Property Damage? are highly trained experts in emergency property restoration. These experts are one of the reasons PuroClean is a top property restoration company for insurance companies. As a top property emergency company for insurance professionals, PuroClean is devoted to providing excellent service along with respect and reverence for home and business owners in the midst of trying emotional situations.

As The Paramedics of Property Damage, PuroClean technicians come to the rescue with just one call, doing whatever it takes to satisfy your customer and bring their property back to pre-loss condition. You can feel confident in knowing that PuroClean is there for you as your trusted partner.

PuroClean Advantages:

  • Full Service Restoration Services – Emergency, Remediation, Rebuilds
  • Residential and Commercial Property Restoration Experts – Proficient in all property estimating systems
  • Dedicated Large Loss and Catastrophic Teams
  • FREE Initial Property Loss Assessment
  • FREE Continuing Education Training Sessions – RIBO and CIP Accredited
  • 2-4-24 Plan
  • Guaranteed Call Back in Two Hours
  • Mobilization in Four Hours
  • File Uploaded Within 24 Hours
  • National Call Centre Open 24/7 - (877) 261-PURO

State-of-the-Science Mitigation Technology

  • PuroClean QuickDry System
  • Refrigerant and Desiccant Dehumidification
  • Remote Monitoring Equipment
  • Applied Structural Drying Demonstration Facility and PuroClean Academy
  • IICRC-Approved School
  • State-of-the-Science Test Facility - Wet/Dry/Fire House

PuroMetrix – Proprietary Claims Management System

  • Systematic Data Collection
  • Real-Time Upload
  • Moisture Readings and Mapping
  • Photos and Job Diary Documentation
  • Centralized Billing
  • Customer Satisfaction Response Captured in Real-Time
  • Highest Net Promoter Score? Documented in the Industry
  • Nearly 500 Continuing Education Classes Each Year Provided to Insurance Professionals and Service Providers

The PuroClean Team

  • IICRC-Certified Property Damage Company
  • Uniformed and Professional Image
  • Background Checks Performed on All Associates
  • Owners Involved and Part of the Team
  • Strongest Headquarter Management Team in the Industry

These advantages will lead to excellent results, and are required to get the job done with PuroClean!

Trust, experience, knowledge, expertise, and results are always guaranteed, in order for you to save time AND money.

PuroClean's Certified Priority Response Program

PuroClean’s Certified Priority Response Program is designed to help you reduce claim costs and increase satisfaction by employing strict certification standards, clear protocols and mutually agreed-upon scope pre-approvals.

Our goal is to provide 24/7 easy access, and respond quickly, efficiently and cost-effectively, every time! You have ability to assign a loss electronically or through our National Call Centre at 800-775-PURO (7876).

Every CPR office will make contact within two hours or less of an assignment notification, followed by an onsite inspection within four hours of the notification, by a certified PuroClean representative. The certified representative will then provide an updated status report within 24 hours of site inspection. All reports, readings and real-time data will be obtained through our PuroMetrix claims management system, and will be sent out to the involved parties within 48 hours of job completion.

When you need emergency response, remediation or rebuild services, PuroClean is there with CPR – Certified Priority Response!

The PuroClean Academy

PuroClean’s new training centre, the PuroClean Academy, is a state-of-the-science facility that delivers the highest level of training in the restoration industry. The PuroClean Academy consists of a new, high tech classroom, designed with special features to facilitate distance learning opportunities. Interactive webinars are available, as well as live, interactive video presentations, and other hands-on learning opportunities in order to create the most effective adult education opportunities possible. The PuroClean Academy also includes a state-of-the-science, IICRC-approved Applied Structural Drying (ASD) facility, we affectionately call our “Flood House”, which is the focal point of real-life practical instruction. One of only 17 in North America, the Flood House is the premier ASD facility in the nation and will further assist PuroClean in providing the very highest level of training available anywhere. The “House” was built strictly to code for southeast Florida, ensuring that it was made “hurricane proof.” Although it has been constructed within a “built-to-code” warehouse, it was designed to emulate any residence in all regions of the continent. There is also a specially designed Smoke and Soot Simulation Room, complete with cabinets, and fixtures, that will be used specifically for fire, smoke, soot remediation training. Finally, there is a separate “Contents Cleaning Room,” fully equipped with the latest equipment where students are able to learn the very best approaches to clean contents after fire, flood, or mould damage.

The PuroClean Academy allows all PuroClean franchise owners and their employees the opportunity to receive certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the restoration industry's top standard-writing agency. Certifications are available in the following areas:

  • Applied Structural Drying
  • Water Damage Restoration
  • Fire and Smoke Restoration
  • Odour Control
  • Carpet Cleaning
  • Carpet Colour Repair.

Other courses are also available in business and financial management, and sales and marketing. The PuroClean Academy has the ability to educate insurance professionals across the country, as we are able to provide a unique opportunity for insurance companies to ensure that their adjusters and personnel in the industry receive superb training to further improve their own ability to serve their customers.